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Openwave Services

Openwave Professional Services provides the technical expertise required to build, test, deploy and manage mobile IP in today's changing market place. Leveraging a global incumbency and deep customer reach, Openwave offers a range of services designed to meet our customers complex systems needs.

Installation and Deployment

Openwave’s Installation and Deployment services are a key component of all Openwave offerings. They provide the foundation required to move Openwave products and solutions through the design, build and test phases into a fully functional system servicing live customers. Key deliverables include:

  • Final system architecture and design
  • Final acceptance test plans (ATP)
  • Installation methods and procedures
  • Lab installation
  • Migration planning
  • Product ATP certification
  • Production installation
  • Production maintenance window management
Managed Services

In-network Managed Services bridges the gap between Openwave’s offerings and the unique requirements of the customer’s solution by focusing a dedicated team on the following core competencies:

  • 24X7 full stack operations and management
  • Single point of responsibility with Openwave accountability
  • Carrier class service level commitments to with penalties
  • Predictable fixed price OPEX costs
Solutions Integration

For Customers desiring full end-to-end project ownership, Openwave's System Integration services can be specifically tailored to include:

  • Architecture Design Services: architecture planning and design; capacity planning; performance optimization/load testing; system sizing
  • Systems Integration: hardware and third-party software procurement; third-party maintenance and support; shipping and inventory; racking, stacking and cabling
  • Program Management: program Level governance; critical path planning; risk/issues management; escalation/decision process; management reporting/KPI’s across projects
  • Certification Lab: design; stack certification; release coordination from third parties; failover and geographic redundancy testing; reduced testing effort
  • Subcontracting
  • Installation and Configuration
  • Production cutover management: operations services; engineering services; service management
Training

Openwave’s training services educate our customers to be self-sufficient running our product suites. Customizable and delivered to you onsite, our training services focus on the following key elements:

  • Solution operations and administration
  • Solution architecture review
  • Solution version delta training
Mobile Analytics Consulting

At the heart of Openwave’s expertise in recognizing data traffic trends and identifying user behavior is Mobile Analytics, a solution used worldwide by operators needing to make business decisions based on real, actionable data.

Whether or not you are a Mobile Analytics customer, Openwave can still help you get the most out of your investment in mobile internet technologies and customer acquisition.

Openwave’s Mobile Analytics Consulting is a series of quick consultative engagements open to all operators (Mobile Analytics customers or not) who wish to better understand the wealth of data that passes through their systems on a daily basis.

Upon completion of the Mobile Analytics Consulting engagement, customers will have actionable information and Openwave’s recommendations on how improve their business.