by Utpal Thakrar, Product Manager
When was the last time you cleaned out your email inbox?
The introduction of Gmail in 2004 changed consumer expectations about email by offering nearly unlimited mailbox capacity for free. It was a move that began to change our online behavior. From their April, '04 press release: ". . . . Gmail is built on the idea that users should never have to file or delete a message . . . . Google believes people should be able to hold onto their mail forever." In large part, we do.
